Support That Starts With Your Goals
Bright Light Mentoring Service provides respectful, person-centred NDIS support for people living with mental health and psychosocial disability across the Illawarra.
We are here to listen, understand what matters to you and provide practical support that helps you feel more confident in everyday life, at home and in the community.
Welcome to
Bright Light Mentoring Service
Everyone’s journey is different. That is why we take the time to get to know you, your strengths, the people who are important to you and the goals you would like to work towards.
Our mentors provide support that is encouraging, flexible and grounded in real life. Whether you would like help with daily routines, building skills, getting out into the community, trying new activities or working towards greater independence, we can talk through what may be helpful.
We support participants, families, carers, support coordinators and referral partners with a respectful, collaborative approach.
NDIS registration ID: 4-H5JUSPT
About Bright Light Mentoring Service
Bright Light Mentoring Service is an Illawarra-based, NDIS registered provider supporting people living with mental health and psychosocial disability.
We believe every person deserves support that feels respectful, encouraging and relevant to their own life. Our role is to listen, understand what matters to you and work alongside you as you build confidence, skills, connection and independence.
There is no one-size-fits-all approach to support. Everyone has different strengths, experiences, routines, relationships and goals. That is why we take the time to get to know each participant and shape support around what they want to work towards.
Support That Sees The Person First
Our Purpose
Our purpose is to provide practical, person-centred support that helps participants feel more confident in everyday life and more connected to the people, places and activities that matter to them.
For some people, that may mean having someone alongside them while they build daily living skills. For others, it may be support to get to appointments, explore interests, take part in the community, create a comfortable home environment or work towards greater independence.
Whatever the goal, we aim to provide support that is grounded, positive and useful.
How
We Work
We approach support as a partnership.
Participants remain at the centre of the conversation, and their choices, preferences and priorities guide the support they receive.
Our mentors take a practical and encouraging approach. We focus on small, meaningful steps that can build confidence over time. We recognise that progress looks different for everyone, and we respect each person’s own pace.
We also understand that family members, carers, support coordinators and other trusted people can play an important role in a participant’s life. With the participant’s direction, we work respectfully with their chosen support network to help support feel coordinated and connected.
Support In
The Community
Bright Light Mentoring Service is proud to be locally based in the Illawarra. We believe community connection can be an important part of wellbeing and independence.
Our support may include opportunities to explore local places, develop practical life skills, take part in activities, build confidence in the community or spend time doing things that are meaningful to the participant.
We encourage people to explore their interests and try new experiences in ways that feel comfortable, safe and right for them.
What Matters To Us
Choice and Control
We support participants to have a genuine say in the goals they work towards, the support they receive and the people involved in their support.
Respect and Dignity
Every person should feel listened to, valued and treated with respect. We aim to create interactions that are non-judgmental, thoughtful and welcoming.
Practical Support
Support should make sense in everyday life. We focus on assistance that can help with routines, skills, confidence, connection and independence.
Collaboration
Good support often involves a team. We value open, respectful communication with participants and the people they choose to involve.
Safety and Wellbeing
The safety and wellbeing of participants, staff and everyone connected with our service is important to us. We approach support with care, professionalism and attention to individual needs.
Who we work with
People looking for NDIS support for themselves
Families, friends and carers seeking support for someone close to them
Support Coordinators
Plan Managers
Referral partners and other service providers
Let’s start with a conversation
You do not need to have every detail worked out before contacting us. A conversation can help you understand what support may be available and whether Bright Light Mentoring Service may be a good fit.
If you would like to learn more about Bright Light Mentoring Service, discuss a participant’s goals or ask about our supports, please get in touch.
Phone: 0456 993 548
Email: info@brightlightmentoring.com
Postal address:
PO Box 56, Shellharbour City Centre NSW 2529